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Thank you for sharing your pet's breed!
This helps us provide more personalized recommendations and products tailored to your furry friend. We're happy to be part of their care journey with you!
With Ask a Vet by Australian Premium Animal Products Pty Ltd, you can count on reliable international shipping.
🌍 Where we ship: We deliver worldwide, including (but not limited to): USA, UK, New Zealand, Australia, Canada, Japan, and South Korea.
📦 Dispatch time: - Standard orders: Shipped within 1 business day if items are in stock. - Custom or large orders: Processing may take up to 10 business days before dispatch.
🚚 Estimated delivery time (after dispatch): - Typically 5–7 business days, depending on the courier service.
🔎 Tracking: Once your order has been shipped, you will receive a tracking number to monitor its progress in real-time.
⚠️ Please note: Ask a Vet does not control courier delays or shipments placed on hold by the carrier.
FAQ
FAQs
Does this work for cats as well as dogs?
Yes — this is built as a GPS tracker collar for dogs and cats. Fit and comfort depend on your collar setup and pet size. The product weighs 60g and is suitable for animals 4kg and above.
Do I still need a microchip if I have this tracker?
We recommend both. Microchips are permanent ID but must be scanned and details can be out of date. This adds scannable QR/NFC ID plus live GPS tracking to support faster recovery.
Will a finder need the Ask A Vet app?
No — Lost Pet ID is designed to be accessible via QR Displayed on the home screen so a finder can reach you quickly. You will also get an instant notification of their scanned location.
Is the health monitoring a medical diagnosis?
No. It provides informational insights and trends to help you notice changes earlier and help our vets or your vet look after your pet's health. Always consult your veterinarian or speak to a 24/7 Ask A Vet veterinarian for any questions or concerns you may have.
How accurate is the GPS tracking?
Accuracy depends on network coverage and environment (trees, buildings, terrain). The goal is reliable tracking with fast alerts when your pet moves.
Is it waterproof for swimming?
It’s rated IPX67 waterproof, meaning it can be sumersed up to 1m for 30 minutes. Rinse after saltwater use and ensure it’s clean/dry before charging.
Ask us a question here about our products. If you have a vet related question got to AskAVet.com
高级GPS、健康与训练追踪器
黑色 / 金色
$142
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Pick the subscription that fits your needs - whether you're a pet parent or a farm owner!
Free
Price Per Month
$0.00 AUD
Pet Profiles
Unlimited
AI Vet Chat
No
Certified Vet Chat
No
Telehealth**
$24.99 AUD
per call
Calendar Sync
Pet Document Library
Family Sharing
No
ID Tags
Unlimited per animal
GPS & Health Tracker Accounts
No
Live GPS Tracking
No
Activity & Sleep Monitoring
No
Worldwide Coverage
No
365-Day Location History
No
GPS Data Export
No
* Each chat has no strict time limit, but if there are no messages within 24 hours the chat will close.
** Each telehealth call will be a maximum of 15 minutes. After this the user will be charged the sum of $19.99 AUD for every additional 15 minutes. After the 2 free telehealth calls per month have been used each additional telehealth call will be charged at $29.99 AUD.
For wanting more than 6 animals on the Pet Premium Plan please contact customer service through the contact us page.
Tracker Plan
Price Per Month
$8.99 AUD
Pet Profiles
Unlimited Free + One Tracker Plan
AI Vet Chat
No
Certified Vet Chat
No
Telehealth**
$24.99 AUD
per call
Calendar Sync
Pet Document Library
Family Sharing
No
ID Tags
Unlimited per animal
GPS & Health Tracker Accounts
1 tracker per subscription
Live GPS Tracking
Yes
Activity & Sleep Monitoring
Yes
Worldwide Coverage
Yes
365-Day Location History
Yes
GPS Data Export
Yes
* Each chat has no strict time limit, but if there are no messages within 24 hours the chat will close.
** Each telehealth call will be a maximum of 15 minutes. After this the user will be charged the sum of $19.99 AUD for every additional 15 minutes. After the 2 free telehealth calls per month have been used each additional telehealth call will be charged at $29.99 AUD.
For wanting more than 6 animals on the Pet Premium Plan please contact customer service through the contact us page.
Premium Plan (2 Pets)
Price Per Month
$16.99 AUD
Pet Profiles
Unlimited Free + 2 Tracker Plan
AI Vet Chat
Unlimited
Certified Vet Chat
2 chats per month*
Telehealth**
$19.99 AUD
per call
Calendar Sync
Pet Document Library
Family Sharing
Up to 2 pets
*Each additional pet will be
$7.99 AUD
per month
ID Tags
Unlimited per animal
GPS & Health Tracker Accounts
2 tracker subscriptions included
Live GPS Tracking
Yes
Activity & Sleep Monitoring
Yes
Worldwide Coverage
Yes
365-Day Location History
Yes
GPS Data Export
Yes
* Each chat has no strict time limit, but if there are no messages within 24 hours the chat will close.
** Each telehealth call will be a maximum of 15 minutes. After this the user will be charged the sum of $19.99 AUD for every additional 15 minutes. After the 2 free telehealth calls per month have been used each additional telehealth call will be charged at $29.99 AUD.
For wanting more than 6 animals on the Pet Premium Plan please contact customer service through the contact us page.
Free
Tracker Plan
Premium Plan (2 Pets)
Price Per Month
$0.00 AUD
$8.99 AUD
$16.99 AUD
Pet Profiles
Unlimited
Unlimited Free + One Tracker Plan
Unlimited Free + 2 Tracker Plan
AI Vet Chat
No
No
Unlimited
Certified Vet Chat
No
No
2 chats per month*
Telehealth**
$24.99 AUD
per call
$24.99 AUD
per call
$19.99 AUD
per call
Calendar Sync
Pet Document Library
Family Sharing
No
No
Up to 2 pets
*Each additional pet will be
$7.99 AUD
per month
* Each chat has no strict time limit, but if there are no messages within 24 hours the chat will close.
** Each telehealth call will be a maximum of 15 minutes. After this the user will be charged the sum of
$16.99 AUD
for every additional 15 minutes. After the 2 free telehealth calls per month have been used each additional telehealth call will be charged at
$24.99 AUD
.
For wanting more than 6 animals on the Pet Premium Plan please contact customer service through the contact us page.
Pet Profiles Included
Extra Members
AI Vet Chat
Certified Vet Chat
Telehealth Video/Message Consults
Extra Telehealth Calls
Vet Specialist Consultation
Health Tracker
Docs for Records
Calendar Sync
* Each chat has no strict time limit, but if there are no messages within 24 hours the chat will close.
** Each telehealth call will be a maximum of 15 minutes. After this the user will be charged the sum of
$16.99 AUD
for every additional 15 minutes. After the 2 free telehealth calls per month have been used each additional telehealth call will be charged at
$24.99 AUD
.
For wanting more than 6 animals on the Pet Premium Plan please contact customer service through the contact us page.
